verzenden & Retourneren

Shipping is free with us above € 75.00 within the Netherlands. You order via the webshop and pay via I-deal, Master Car, Giro pay, Visa, Paypal or prepayment. You can pay cash in our store, contactless and by pin. When a separate part (glass, dimmer, hoods, etc.) is ordered that is not on the site, and we can deliver it, you will receive an invoice. With an internet order, the items can be returned within 14 days in original packaging. The 14 days are counted from the day of delivery. Note: When returning, the shipping costs are for the buyer.
In case of damage, this must always be emailed within 24 hours after delivery by email or telephone. With this notification a photo of the damage and photo of the packaging. (outside) If the damage or delivery is unjustified, you will receive a return sticker by mail. (This must then be delivered to a post-nl point within 3 days)
Notice of Delivery.
Since we do not always have all lamps directly available from stock, you will always be notified of the possible delivery date. The aim of Light Collection on-line is to deliver your order within 2-5 working days or to collect it yourself at our store in Wijchen. Stock products can be delivered within a few working days. Orders are usually shipped when the order is complete. If a product is no longer available, the purchase agreement expires. All reported or stated delivery times are only an indication and therefore cannot lead to any right or liability.


Returns
Items can be returned within 14 days of delivery in the original packaging, including a copy of the invoice that you received by email. The shipping costs are for the buyer. Refund of the purchase price, excluding shipping or order costs, will take place within a maximum of 5 days when the item is received by Light Collection on-line in undamaged and original packaging. If the packaging is damaged in such a way that regular sale is no longer possible, 25% of the sale price is deducted. For defective items, see warranty conditions. The purchase amount will only be credited if the above has been met and the goods have been received undamaged by Light Collection on-line. If the returned product is damaged, the return will not be accepted. Return shipments are at the risk of the sender. The items can be returned to the address: Touwslagersbaan 38, 6602 AL in Wijchen.